Privacy policy

Legal

Privacy Policy

Version dated August 2026  ·  Applies to saintmartinco.com and all related services

01

Who We Are

Saint Martin Co operates the website saintmartinco.com. In this policy, "we", "us", and "our" refer to Saint Martin Co.

We take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over it.

02

What Data We Collect

We collect data you provide directly and data generated by your use of our website.

Data you provide:

●Name, email address, delivery address, and phone number when you place an order or create an account.
●Payment information. We do not store your full card details — payments are processed by our payment provider and we receive only a transaction reference.
●Communications you send us, including email, support requests, and any attachments.
●Marketing preferences if you subscribe to our email list.

Data collected automatically:

●IP address, browser type, device type, operating system, and referring URL.
●Pages visited, time on page, and checkout interactions.
●Cookies and similar tracking technologies (see Section 07).
03

How We Use Your Data

Purpose Legal basis
Processing and fulfilling your order Contract performance
Sending order and dispatch confirmations Contract performance
Handling returns, refunds, and support requests Contract performance / Legal obligation
Fraud prevention and payment dispute management Legitimate interest
Sending marketing emails (where you have opted in) Consent
Improving our website and customer experience Legitimate interest
Complying with legal and regulatory obligations Legal obligation
04

Who We Share Data With

We do not sell your personal data to third parties. We share it only where necessary to deliver our service:

●Shopify — our e-commerce platform, which stores order and customer data on our behalf.
●Payment processors — to authorise and process payments securely.
●Fulfilment and logistics partners — your name and delivery address are shared with our fulfilment warehouse and shipping carriers to deliver your order.
●Email service provider — to send order and marketing communications.
●Legal and regulatory bodies — where we are required to do so by law, court order, or to protect our legal rights.
05

How Long We Keep Your Data

We keep your order data for 7 years from the date of purchase to meet our accounting, tax, and legal obligations. Support and dispute records are kept for the same period.

Marketing data is kept until you unsubscribe or withdraw consent. You can do so at any time via the unsubscribe link in any marketing email, or by contacting us directly.

06

Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

●Access — request a copy of the personal data we hold about you.
●Correction — ask us to correct inaccurate or incomplete data.
●Erasure — request deletion of your data, subject to our legal retention obligations.
●Restriction — ask us to limit how we use your data in certain circumstances.
●Portability — receive a copy of your data in a structured, machine-readable format.
●Objection — object to processing based on legitimate interest, including for direct marketing.
●Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, email us at support@saintmartinco.com. We will respond within 30 days.

07

Cookies

We use cookies and similar technologies to operate the website, remember your session, and understand how visitors use our site. Some cookies are strictly necessary; others are used for analytics and marketing.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website, including the checkout process.

08

Changes to This Policy

We may update this policy from time to time. When we do, we will update the version date at the top. If a change materially affects how we use your data, we will notify you by email.

Privacy questions?

We reply within 1 business day, Monday to Friday.